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Solution Engineer

Sales & Marketing

New York, NY, United States

Senior

Full-time

Description

GK8 is seeking a talented Solution Engineer to join our global team, supporting our activities across the Americas, including Latin America (LATAM). In this role, you will be responsible for leading pre-sales processes with prospective clients, providing technical support to existing customers, and tailoring solutions to meet customer needs post-sale.

Responsibilities:

Collaborate with the sales team to deliver product demonstrations and address technical questions during the sales process
Develop customized solutions tailored to the business and technical needs of clients
Build strong relationships with potential clients to ensure a deep understanding of the product and its capabilities
Provide ongoing technical support to existing customers, including troubleshooting and training on proper product use
Manage implementation processes and conduct customer training sessions post-sale to ensure satisfaction and successful product adoption
Work closely with product and development teams to relay customer feedback and contribute to continuous product improvement
Deliver technical support to customers across the LATAM region and the United States
Adapt work strategies and technological solutions to the specific needs of different markets in the region

Requirements

At least 3 years of experience as a Pre-Sales Engineer or Solution Engineer in the financial, cybersecurity, or blockchain technology sectors
Strong technical skills with the ability to deeply understand complex technological products
Experience working with clients in international markets, with a preference for the LATAM and the Americas.
Experience working with global teams in a dynamic environment
Familiarity with blockchain technology is an advantage

The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At GK8, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.

Base Salary Range

$130,000 – $175,000 USD

Benefits

Competitive base salary and discretionary bonus
Competitive paid time off
Company-paid health and protective benefits for employees and their eligible dependents
Free virtual coaching sessions through Headspace
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues

*Benefits may vary depending on location.